Frequently Asked Questions

  • 1. How often should I have my hardwood floors refinished?

    Hardwood floors typically benefit from refinishing every 7–10 years, depending on foot traffic, wear, and maintenance. Regular cleaning and care can extend the time between refinishings.

  • 2. How often should I have my carpets and rugs cleaned?

    It depends on family size, pets, and regular maintenance. On average, rooms or areas used on a daily basis should be cleaned once a year. Each year, rotate other rooms that don’t see as much activity. It will extend the life of your carpets and rugs.

  • 3. Do you offer safe cleaning solutions for pets and children?

    Absolutely! We use professional-grade, non-toxic cleaning solutions that are safe for pets, children, and sensitive surfaces while still delivering deep, effective results.

  • 4. Can you clean delicate or antique rugs and upholstery?

    Yes. We specialize in area rugs, fine oriental rugs, and delicate upholstery, using gentle, tailored methods to preserve color, texture, and value.

  • 5. How long does it take for floors or carpets to dry after cleaning?

    Drying times vary depending on the service and environment. Hardwood refinishing typically takes 24–48 hours, while carpet or upholstery cleaning usually dries within 4–8 hours.

  • 6. Do you take precautions to protect my home and belongings during service?

    Absolutely. Protecting your home and personal items is a top priority. We carefully prep and shield floors, furniture, and surrounding areas before starting any service to ensure your home remains safe and clean.